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North Eastern Asset Recovery, Inc. (NEAR) is a nationally recognized medical collections agency providing outstanding bad debt recovery service to large hospitals and single physician practices for over ten years. NEAR also services home health agencies, nursing homes, pharmacies, DME suppliers, rehabilitation centers and diagnostic centers. NEAR also has a department specializing in commercial and retail collections.
NEAR maintains a professional and sensitive approach to the collection process, treating all accounts placed with us with respect and compassion, yet ultimately always protecting and serving our clients' interest.
We attribute much of our growth and success in achieving high return percentages on three primary components:
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- Knowledgeable Professionals
- Continually trained on the constant changes in the healthcare industry
- Educated on the latest techniques and technology for processing insurance claims
- Phone etiquette and professionalism instruction is mandatory for all of our collections and support personnel
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- Client System Access
- Customized Reporting
- Predictive Dialer
- Automated Workflow
- Multiple Data Format Acceptance
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- Monthly Courtesy Calls
- Assigned Client Relations Representative promotes close working association
- Focused on ensuring that clients are confident and content with process & progress
- Professional, responsive, efficient
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